Emergency department survey (2008) |
Felt involved in care and treatment |
25+ (N = 40 453) | 63.7 | 1.0 | | 63.5 | 1.0 | |
20–24 (N = 2697) | 54.7 | 0.69 (0.61 to 0.78) | <0.001 | 43.3 | 0.44 (0.40 to 0.49) | <0.001 |
16–19 (N = 2059) | 56.4 | 0.74 (0.65 to 0.84) | <0.001 | 47.9 | 0.53 (0.47 to 0.59) | <0.001 |
Had confidence and trust in doctors/nurses |
25+ (43 527) | 77.9 | 1.0 | | 72.0 | 1.0 | |
20–24 (2804) | 62.8 | 0.48 (0.42 to 0.55) | <0.001 | 53.6 | 0.45 (0.41 to 0.50) | <0.001 |
16–19 (2159) | 71.5 | 0.71 (0.62 to 0.82) | <0.001 | 57.8 | 0.53 (0.47 to 0.60) | <0.001 |
Treated with respect and dignity |
25+ (43 655) | 83.0 | 1.0 | | 78.3 | 1.0 | |
20–24 (2827) | 68.5 | 0.45 (0.39 to 0.51) | <0.001 | 54.7 | 0.33 (0.30 to 0.37) | <0.001 |
16–19 (2174) | 70.8 | 0.50 (0.43 to 0.57) | <0.001 | 60.3 | 0.42 (0.37 to 0.47) | <0.001 |
Overall care good |
25+ (43 657) | 90.2 | 1.0 | | 88.4 | 1.0 | |
20–24 (2817) | 82.8 | 0.53 (0.45 to 0.62) | <0.001 | 76.3 | 0.42 (0.38 to 0.48) | <0.001 |
16–19 (2160) | 87.0 | 0.73 (0.60 to 0.88) | 0.001 | 80.3 | 0.54 (0.46 to 0.62) | <0.001 |
Inpatient Survey (2009) |
Felt involved in care and treatment |
25+ (65 397) | 53.7 | 1.0 | | 52.1 | 1.0 | |
20–24 (1238) | 52.4 | 0.95 (0.79 to 1.15) | 0.58 | 45.1 | 0.75 (0.65 to 0.87) | <0.001 |
16–19 (975) | 48.8 | 0.82 (0.67 to 1.01) | 0.06 | 46.3 | 0.79 (0.67 to 0.93) | 0.005 |
Had confidence and trust in doctors |
25+ (66 049) | 83.2 | 1.0 | | 79.2 | 1.0 | |
20–24 (1237) | 76.9 | 0.67 (0.54 to 0.84) | 0.001 | 60.7 | 0.41 (0.35 to 0.47) | <0.001 |
16–19 (984) | 75.0 | 0.61 (0.48 to 0.77) | <0.001 | 66.8 | 0.53 (0.45 to 0.63) | <0.001 |
Treated with respect and dignity |
25+ (65 088) | 83.9 | 1.0 | | 77.1 | 1.0 | |
20–24 (1233) | 73.5 | 0.53 (0.43 to 0.66) | <0.001 | 57.8 | 0.41 (0.35 to 0.47) | <0.001 |
16–19 (971) | 75.1 | 0.58 (0.46 to 0.73) | <0.001 | 62.1 | 0.49 (0.41 to 0.57) | <0.001 |
Overall care good | | | | | | |
25+ (64 950) | 94.0 | 1.0 | | 91.5 | 1.0 | |
20–24 (1228) | 91.6 | 0.70 (0.50 to 0.98) | 0.04 | 82.6 | 0.44 (0.37 to 0.53) | <0.001 |
16–19 (967) | 90.1 | 0.58 (0.41 to 0.81) | 0.001 | 85.5 | 0.55 (0.43 to 0.69) | <0.001 |
Young Patient and Adult Inpatient Surveys (2004) |
Patient felt involved in care and treatment |
16+ (85 745) | 53.8 | 1.0 | | 51.9 | 1.0 | |
12–17 (12 472) | 60.6 | 1.32 (1.25 to 1.39) | <0.001 | 60.5 | 1.42 (1.35 to 1.50) | <0.001 |
0–11 (3972) | 52.8 | 0.96 (0.88 to 1.05) | 0.34 | 53.9 | 1.08 (0.99 to 1.19) | 0.09 |
Had confidence and trust in doctors |
16+ (86 694) | 83.0 | 1.0 | | 78.6 | 1.0 | |
12–17 (16 447) | 78.1 | 0.73 (0.69 to 0.77) | <0.001 | 72.9 | 0.73 (0.69 to 0.77) | <0.001 |
0–11 (42 322) | 75.7 | 0.64 (0.61 to 0.66) | <0.001 | 74.7 | 0.80 (0.77 to 0.83) | <0.001 |
Treated with respect and dignity |
16+ (86 063) | 83.0 | 1.0 | | 76.4 | 1.0 | |
12–17 (16 481) | 79.7 | 0.78 (0.73 to 0.82) | <0.001 | 75.3 | 0.92 (0.87 to 0.97) | 0.004 |
0–11 (42 399) | 78.7 | 0.74 (0.71 to 0.77) | <0.001 | 78.0 | 1.10 (1.05 to 1.14) | <0.001 |
Overall care good/excellent |
16+ (85 469) | 93.7 | 1.0 | | 91.2 | 1.0 | |
12–17 (16 450) | 94.6 | 1.17 (1.06 to 1.30) | 0.001 | 93.4 | 1.35 (1.23 to 1.48) | <0.001 |
0–11 (42 343) | 93.5 | 0.97 (0.91 to 1.04) | 0.38 | 93.3 | 1.34 (1.25 to 1.43) | <0.001 |
GP Survey (2009–10) | All patients |
| % | OR (95% CI) | p Value | | | |
Doctor good at involving you in decisions |
25+ (1 894 574) | 72 | 1.0 | | | | |
18–24 (101 124) | 64 | 0.69 (0.68 to 0.70) | <0.001 | | | |
Had confidence and trust in doctor |
25+ (1 959 932) | 95 | 1.0 | | | | |
18–24 (101 846) | 89 | 0.40 (0.39 to 0.41) | <0.001 | | | |
Satisfied with care received |
25+ (1 981 717) | 90 | 1.0 | | | | |
18–24 (102 551) | 83 | 0.52 (0.51 to 0.53) | <0.001 | | | |