| N (%) | |
| Number of times ACE programme members contacted in the past 12 months (n = 75)? | |
| 0 times | 3 (4.0) |
| 1–5 times | 49 (65.3) |
| 6–10 times | 13 (17.3) |
| 11–15 times | 6 (8.0) |
| >15 times | 4 (5.3) |
| Reasons for contacting ACE?* | |
| Advice | 38 (50.7) |
| Major change in condition | 34 (45.3) |
| Child mildly unwell | 21 (28.0) |
| Technical procedure | 18 (24.0) |
| Reassurance | 15 (20.0) |
| Other | 19 (25.3) |
| Have any presentations to the ED been avoided through contact with ACE? (n = 71) | |
| Yes | 39 (54.9) |
| No | 32 (45.0) |
| Have you found the ACE nurse easily accessible? (n = 72) | |
| Yes | 71 (98.6) |
| No | 1 (1.4) |
| Have you found the advice give by ACE nurses helpful? (n = 72) | |
| Yes | 68 (95.8) |
| No | 3 (4.2) |
| Have you been satisfied with your experiences in the ED? (n = 72) | |
| Yes | 68 (94.4) |
| No | 4 (5.5) |
| Overall how would you rate your experience with ACE (n = 75) | |
| (0 = poor, 10 = excellent)? | |
| Mean | 8.3 (range 5–10) |
*Multiple responses.