PT  - JOURNAL ARTICLE
AU  - Philippa Anna Stilwell
AU  - Sarah Fissler
AU  - Sarah Burkitt
AU  - Bethany Smith
AU  - Gareth Stuttard
AU  - Simon Kenny
AU  - David Evans
AU  - Ian Maconochie
TI  - NHS 111 Clinical Assessment Services: paediatric consultations
AID  - 10.1136/archdischild-2021-322909
DP  - 2022 Mar 01
TA  - Archives of Disease in Childhood
PG  - e1--e5
VI  - 107
IP  - 3
4099  - http://adc.bmj.com/content/107/3/e1.3.short
4100  - http://adc.bmj.com/content/107/3/e1.3.full
SO  - Arch Dis Child2022 Mar 01; 107
AB  - Around the UK, commissioners have different models for delivering NHS 111, General Practice (GP) out-of-hours and urgent care services, focusing on telephony to help deliver urgent and emergency care. During the (early phases of the) COVID-19 pandemic, NHS 111 experienced an unprecedented volume of calls. At any time, 25%–30% of calls relate to children and young people (CYP). In response, the CYP’s Transformation and Integrated Urgent Care teams at NHS England and NHS Improvement (NHSE/I) assisted in redeploying volunteer paediatricians into the integrated urgent care NHS 111 Clinical Assessment Services (CAS), taking calls about CYP. From this work, key stakeholders developed a paediatric 111 consultation framework, as well as learning outcomes, key capabilities and illustrations mapped against the Royal College of Paediatrics and Child Health (RCPCH) Progress curriculum domains, to aid paediatricians in training to undertake NHS 111 activities. These learning outcomes and key capabilities have been endorsed by the RCPCH Curriculum Review Group and are recommended to form part of the integrated urgent care service specification and workforce blueprint to improve outcomes for CYP.No data are available. N/A.