You are here

  • Home
  • Online First
  • NHS 111 Clinical Assessment Services: paediatric consultations

Article Text

Article menu

other Versions

Download PDFPDF
Short report
NHS 111 Clinical Assessment Services: paediatric consultations
  1. Philippa Anna Stilwell1,
  2. Sarah Fissler2,
  3. Sarah Burkitt3,
  4. Bethany Smith4,
  5. Gareth Stuttard5,
  6. Simon Kenny6,
  7. David Evans7,
  8. Ian Maconochie8
  1. 1Community Paediatrics, Evelina London Children's Hospital, London, UK
  2. 2Paediatric Emergency Medicine, Alder Hey Children's NHS Foundation Trust, Liverpool, UK
  3. 3Paediatric Emergency Medicine, Evelina London Children's Hospital, London, UK
  4. 4Imperial Academic Health Sciences Centre, Imperial College London, London, UK
  5. 5General Practice, Wake Green Surgery, Birmingham, UK
  6. 6Paediatric Surgery, Alder Hey Children's NHS Foundation Trust, Liverpool, UK
  7. 7Neonatal Department, Southmead Hospital, Bristol, UK
  8. 8Paediatric Emergency Medicine, St Mary's Hospital, London, UK
  1. Correspondence to Professor Ian Maconochie, Paediatric Emergency Medicine, St Mary's Hospital, London W2 1NY, UK; ian.maconochie{at}nhs.net

Abstract

Around the UK, commissioners have different models for delivering NHS 111, General Practice (GP) out-of-hours and urgent care services, focusing on telephony to help deliver urgent and emergency care. During the (early phases of the) COVID-19 pandemic, NHS 111 experienced an unprecedented volume of calls. At any time, 25%–30% of calls relate to children and young people (CYP). In response, the CYP’s Transformation and Integrated Urgent Care teams at NHS England and NHS Improvement (NHSE/I) assisted in redeploying volunteer paediatricians into the integrated urgent care NHS 111 Clinical Assessment Services (CAS), taking calls about CYP. From this work, key stakeholders developed a paediatric 111 consultation framework, as well as learning outcomes, key capabilities and illustrations mapped against the Royal College of Paediatrics and Child Health (RCPCH) Progress curriculum domains, to aid paediatricians in training to undertake NHS 111 activities. These learning outcomes and key capabilities have been endorsed by the RCPCH Curriculum Review Group and are recommended to form part of the integrated urgent care service specification and workforce blueprint to improve outcomes for CYP.

  • health services research
  • COVID-19

Data availability statement

No data are available.

This article is made freely available for use in accordance with BMJ’s website terms and conditions for the duration of the covid-19 pandemic or until otherwise determined by BMJ. You may use, download and print the article for any lawful, non-commercial purpose (including text and data mining) provided that all copyright notices and trade marks are retained.

https://bmj.com/coronavirus/usage

https://doi.org/10.1136/archdischild-2021-322909

Statistics from Altmetric.com

    Request Permissions

    If you wish to reuse any or all of this article please use the link below which will take you to the Copyright Clearance Center’s RightsLink service. You will be able to get a quick price and instant permission to reuse the content in many different ways.

    Data availability statement

    No data are available.

    View Full Text

    Footnotes

    • Contributors PAS and SF contributed to the conception of the work and drafted and revised the manuscript. SB, BS, GS and SK contributed to the design and revised the manuscript. IM contributed to the conception of the work and revised the manuscript. All authors approved the final version to be published and agree to be accountable for all aspects of the work.

    • Funding The authors have not declared a specific grant for this research from any funding agency in the public, commercial or not-for-profit sectors.

    • Competing interests None declared.

    • Provenance and peer review Not commissioned; externally peer reviewed.

    Linked Articles