Article Text
Abstract
Objectives To explore the experiences of clinical leads in paediatric critical care units (PCCUs) in England and Wales during the reorganisation of services in the initial surge of the SARS-CoV-2 pandemic and to learn lessons for future surges and service planning.
Methods A qualitative study design using semistructured interviews via virtual conferencing was conducted with consultant clinical leads and lead nurses covering 21 PCCUs. Interviews were conducted over a period of 2 weeks, 2 months after the initial SARS-CoV-2 surge. Interview notes underwent thematic analysis.
Results Thematic analysis revealed six themes: leadership, management and planning; communication; workforce development and training; innovation; workforce experience; and infection prevention and control. Leadership was facilitated through clinician-led local autonomy for decision-making and services were better delivered when the workforce was empowered to be flexible in their response. Communication was preferred through collaborative management structures. Further lessons include recognising workforce competencies in surge preparations, the use of virtual technology in facilitating training and meetings, the importance of supporting the well-being of the workforce and the secondary consequences of personal protective equipment use.
Conclusions During the 2020 SARS-CoV-2 pandemic, an agile response to a rapidly changing situation was enabled through effective clinical leadership and an adaptive workforce. Open systems of communication across senior clinical and management teams facilitated service planning. Support for all members of the workforce through implementation of appropriate and innovative education and well-being solutions was vital in sustaining resilience. This learning supports planning for future surge capacity across paediatric critical care locally and nationally.
- health services research
- qualitative research
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Data availability statement
Data are available upon reasonable request, and where confidentiality to participants can be maintained.
Footnotes
Collaborators Paediatric Critical Care Society (PCCS), NHS England and NHS Improvement.
Contributors ER, CL, MS and AN designed the interview guide, conducted the interviews, performed the data analysis and prepared the first draft of the manuscript. SK, JF and PR revised the interview guide. JF and SK invited participation to interview at national meetings. All authors were involved in revising the manuscript and approved the final version.
Funding The authors have not declared a specific grant for this research from any funding agency in the public, commercial or not-for-profit sectors.
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Competing interests SK reports personal fees from NHS England and NHS Improvement during the conduct of the study and is an employee of NHS England and NHS Improvement. PJD reports personal fees from NHS England and NHS Improvement, outside the submitted work.
Provenance and peer review Not commissioned; externally peer reviewed.
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