Article Text


PO-0891 Your New Friend, Called Change: Effective Implementations On Your Ward By Training The Key Players
  1. K Unk1,
  2. H Vermeulen2,
  3. TA Slagter3,
  4. HH Greuter4,
  5. JM Maaskant1
  1. 1Women’s and Children’s Clinic, Academic Medical Center, Amsterdam, Netherlands
  2. 2Department of Surgery – Amsterdam School of Health Professions, Academic Medical Center, Amsterdam, Netherlands
  3. 3Quality and Safety Committee, Academic Medical Center, Amsterdam, Netherlands
  4. 4Department of Quality Assurance and Process Innovation, Academic Medical Center, Amsterdam, Netherlands


Background and aims Continuous quality improvement (QI) in healthcare is necessary. However many publications prove that often the implementation of innovations fails in daily hospital practice. We found a lack of knowledge and skills within the executing staff of our children’s clinic in this field. The aim was to develop and realise an efficient and effective training to empower the responsible staff nurses in order to improve the success rate of QI implementation projects on the wards.

Methods After a critical analysis we developed basic principles for this training:

· ‘learning on the job’; students are using their own project during the course

· focus on key elements of implementation and necessary competencies

· immediately applicable in daily practice

· the use of already in-hospital available knowledge

· thorough quantitative and qualitative evaluations (oral and written).

Results In 2013 we developed, realised and evaluated this implementation training;

· developed by 6 professionals from 4 different fields

· training in 4 daily periods (afternoons) in a 3–4 weeks interval

· based on 4 implementation key-topics and 7 implementation competencies

· 14 students; simultaneously invested in their own QI projects

· student-scores (scale: 1–5) mean total training: 3.5

· high scores: applicability (4.4), personal learning efficiency (3.6), trainers (3.9).

Discussion/conclusion We successfully designed and realised a training to improve the implementation knowledge and skills of the nursing staff. At present we are improving the training (based on the evaluation figures), in the next phase we will implement this training hospital-wide.

Statistics from

Request Permissions

If you wish to reuse any or all of this article please use the link below which will take you to the Copyright Clearance Center’s RightsLink service. You will be able to get a quick price and instant permission to reuse the content in many different ways.