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Evidence in favour of NHS Direct
  1. PAUL GAFFNEY, Specialist Registrar in A&E Medicine
  1. St. James's University Hospital, Leeds, UK
  2. West Yorkshire Metropolitan Ambulance Service, UK
    1. GRAHAM JOHNSON, Medical Director
    1. St. James's University Hospital, Leeds, UK
    2. West Yorkshire Metropolitan Ambulance Service, UK

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      Editor,—In his annotation “NHS Direct: here and now”,1 McLellan raises questions about the new service and highlights some of the criticisms levelled against it.2 We would like to offer some evidence in favour of NHS …

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