Article Text

Download PDFPDF

PediaVirus chatline: all together against COVID-19
  1. Michele Iafusco1,
  2. Clotilde Ciampa2,
  3. Francesco De Maddi3,
  4. Gianluigi Palamone4,
  5. Flavio Quarantiello5,
  6. Giuseppe De Luca6,
  7. Carlo Iannello7,
  8. Simone Pisano8,
  9. Agostino Nocerino9,
  10. Rocco Russo10,
  11. Francesca Orlando1,
  12. Dario Iafusco11
  13. on behalf of the PediaVirus Network
    1. 1 Pediatrics Department,“Pediatria 2”, National Specialty Hospital Santobono Pausilipon, Naples, Italy
    2. 2 Neurology Department, San Giovanni Bosco Hospital, Naples, Italy
    3. 3 Pediatrics Department, National Specialty Hospital Santobono Pausilipon, Naples, Italy
    4. 4 Pediatrics Department, Martiri del Villa Malta Hospital of Sarno, Salerno, Italy
    5. 5 Pediatrics Department, San Pio Hospital, Benevento, Italy
    6. 6 Pediatrics Department, San Giovanni di Dio Frattamaggiore Hospital, Naples, Italy
    7. 7 District 49, ASL NA3 SUD, Naples, Italy
    8. 8 Neuropsychiatry Department, National Specialty Hospital Santobono Pausilipon, Naples, Italy
    9. 9 Division of Pediatrics, University Hospital of Udine, Udine, Italy
    10. 10 Mother and child Department, ASL, Benevento, Italy
    11. 11 Department of Women and Children and General and Specialized Surgery, University of Campania Luigi Vanvitelli, Naples, Italy
    1. Correspondence to Dr Michele Iafusco, Pediatrics Department,“Pediatria 2”, National Specialty Hospital Santobono Pausilipon, Napoli, Italy; micheleiafusco1{at}

    Statistics from

    On occasion of the COVID-19 pandemic, in Italy, during the outbreak period, 140 professionals, including paediatricians (the majority), general health practitioners, infectious diseases specialists, epidemiologists, neuropsychiatrists, neurologists, psychologists, pharmaceutical representatives, magistrates, predominantly Italian but also from other countries in Europe and beyond, created a chatline to share their own experiences.

    The chat, created on WhatsApp and called ‘Pediavirus’, has proven to be very helpful to share knowledge on experiences, already-codified and off label therapies, innovative medical proposals by participating doctors, psychological help to those involved first hand (and to their patients), international guidelines, epidemiological tables and daily stats on number of infected/requiring intensive care/deceased; yet, despite the dramatic moment, irony has never gone missing.

    The chat has gradually and autonomously gained its own structure and schedule. Paediatricians acted as a sort of local envoys because they were distributed in all the health centres of Campania and in most of the Italian regions from where they could provide comments, rumours and news ahead of the daily official press briefing by the government.

    We analysed about 100 000 messages written in the chat over about 2 months, that is, since the outbreak of the epidemic in Italy up until today with phase II is approaching. At the beginning, the messages (1000/day on average) were almost exclusively ironical/sarcastic; however, over time, content shifted towards statistics, epidemiological grids and symptomatology and humorous messages supplanted by those related to codified therapies 1 (already in use even if off label), innovative therapies or entirely new therapeutic ideas derived from the single clinical practice.2 Discussions have also focused on the psychological/neuropsychiatric aspect of doctors, nurses and affected subjects (either in quarantine or home bound as for Italy’s current regulations), as well as the neurological symptoms. Finally, more recently, the attention has shifted to COVID-19’s socioeconomic implications, which appear to be increasingly relevant and burdensome (figure 1).

    Figure 1

    (A) Number of daily messages divided in topics during Italian pandemic. (B) New daily cases of COVID-19 during Italian pandemic.

    The spirit of great collaboration that was born in the chat ‘PediaVirus’ is noteworthy and, in some ways, must be considered the real novelty and strength of the system. The chat among professionals, initially almost born from the desire of health professionals to contact each other with ‘playful’ purposes, has revealed to be fundamental for doctors, nurses, COVID-19 paediatric patients and their parents, as an imaginative way to deal with the emergency in a constructive experience.3 Only a handful of professionals have abandoned the project, predominantly due to the huge number of messaged received daily. We have also been assisted by psychologists, neurologists and neuropsychiatrists, since the management of the mental aspect in this unique crisis is of crucial importance for patients, doctors, nurses and anyone else involved first-hand to fight the viral infection. Each member of the group has been allocated a clear role, that has been respected by all, greatly improving clinical management, prevention measures and the relationship between medical staff, the young patients and their families.


    We are grateful to the all paediatricians and other doctors of *PediaVirus Chat network who have contributed to all the discussions and for this reason have to be considered 'coauthors' of this paper.



    • Collaborators PediaVirus Network: Aiello A; Amorosi W; Arena S; Aschettino M; Basile P; Battista A; Bozza L; Cafiero M; Caldore M; Capuano V; Carbone MG. Carbone V; Casaburo F; Cavaliere P; Cerciello L;

      Cervone De Martino M; Cesiro G; Ciampa L; Ciao C; Cimaduomo L; Cioffi L; Cirillo C; Confetto S; Coppola G; Crisci A; Cuzzolin M; D’Avino A; De Rosa I; De Rosa S; De Siena M; Del Giudice G; Del Zotti F; Della Rotonda G; D’Errico U; Di Benedetto L; Di Prisco A; Di Stasio F; Dinardo M; Donadio P; Emiliano M; Esposito A; Esposito C; Esposito L; Esposito SL; Fabiani I: Federico A; Ferrara D; Ferraro E; Filippi A; Fiorinastro F; Foria G; Fusco A; Gambardella A; Gicchino MF; Giuliano M; Grano S; Greco P; Iacono A; Iafusco F; Iannello G; Iervolino C; Illiano G; Imperatore C; Indolfi C; Indolfi P; Iovino A; Iuliano R; Kosova P; Lieto A; Liotta L; Lisbino M; Lodato G; Loffredo G; Maida W; Maione R; Maiorino C; Marigliano AE; Marinelli G; Marrone G; Minervino G; Napoli M; Nappo V; Narciso V; Nardo S; Noviello D; Opallo A; Orbinato F; Ottaviano C; Pace M; Palma R; Palmentieri P; Palmieri L; Palmieri S; Parrella G; Parrotta G; Pellegrini F; Peluso C; Pesole F; Petito A; Pezzolla L; Pignatelli A; Pinto L; Piroli C; Piscopo A; Pullano F; Raineri L; Rigante D; Rivezzi G; Rocco C; Rocco D; Rostan E; Russo N; Sannino C; Sarno C; Savanelli L; Serra S; Sibilio M; Spera M; Speranza P; Stagni A; Stanco A; Torino M; Uccello A; Ummarino M; Ummarino D; Viano V; Vigorita S; Villani S; Viola R; Vitale A; Vitiello R; Vuillemieur P; Zanfardino A.

    • Contributors MI, CC, FDM, GP, FQ, SP and DI conceived of the presented idea. GDL, CI, AN, RR and FO encouraged MI to investigate the usefulness of the chatline and supervised the findings of this work. All authors discussed the results and contributed to the final manuscript. All the paediatricians and other doctors of PediaVirus network have contributed to all the discussions and for this reason have to be considered 'coauthors' of this paper.

    • Funding The authors have not declared a specific grant for this research from any funding agency in the public, commercial or not-for-profit sectors.

    • Competing interests None declared.

    • Patient consent for publication Not required.

    • Provenance and peer review Not commissioned; internally peer reviewed.

    Request Permissions

    If you wish to reuse any or all of this article please use the link below which will take you to the Copyright Clearance Center’s RightsLink service. You will be able to get a quick price and instant permission to reuse the content in many different ways.