TableĀ 1

Phases of conflict escalation

Mild: poor management of relationships with the familyModerate: deterioration of trustSevere: disintegration of working relationships
Insensitive use of languageRepetitive arguments leading to entrenchmentChild is no longer the focus
Conflicting messagesAvoidanceConflict takes on a life of its own
Care management concernsMicromanagementPhysical and verbal threats
History of unresolved disagreementFaction buildingAttack