Definition of family friendly services (from website: http//www.ihr.mrc.ac.uk)
| Family friendly service is: | |
|---|---|
| 1. Service provision by all professional sectors in a positive family friendly culture that encourages | |
| • collaboration that is “seamless” | |
| • responsiveness that meets families' real needs | |
| • provision of appropriate information between all agencies and for parents that enables families to make informed choices about services for their children | |
| 2. Paediatric audiology that exceeds a minimum standard in terms of quality and accessibility | |
| 3. A culture of service evaluation, including peer review with an element of feedback from parents and their hearing impaired children | |