a | Do you find reception staff friendly & polite? | 1 | 2 | 3 | 4 | 5 |
b | Do you find nursing staff friendly & polite? | 1 | 2 | 3 | 4 | 5 |
c | Do you find medical staff friendly & polite? | 1 | 2 | 3 | 4 | 5 |
| |
Communication
|
a | Was your child’s epilepsy explained to you? | 1 | 2 | 3 | 4 | 5 |
b | Do you feel you have enough information to understand your child’s epilepsy? | 1 | 2 | 3 | 4 | 5 |
c | Do you find the doctors easy to talk to? | 1 | 2 | 3 | 4 | 5 |
d | Do you feel that your questions are listened to? | 1 | 2 | 3 | 4 | 5 |
e | Do you feel your questions are adequately answered? | 1 | 2 | 3 | 4 | 5 |
| |
Clinic visits
|
a | Is the waiting time before seeing the doctor acceptable? | 1 | 2 | 3 | 4 | 5 |
b | Are your clinic visits |
| too frequent = 1, too seldom = 2, just right = 3 | 1 | 2 | 3 | | |
c | Is the time spent with the doctor generally |
| too long = 1, too short = 2, just right = 3 | 1 | 2 | 3 | | |
d | Do you feel clinic visits are worthwhile? | 1 | 2 | 3 | 4 | 5 |
e | Are you happy with your child’s care? | 1 | 2 | 3 | 4 | 5 |