Statistics from Altmetric.com
Telephone helplines have been initiated for patients suffering from a variety of chronic problems, including diabetes,1 neurological2 and rheumatological; and the professionals who care for them. They provide a continuing point of contact for easy access to advice and support in day-to-day management of disease and its effects. In Birmingham the rheumatology service operates a telephone helpline for families under active follow-up (including uveitis) and professionals. Calls are mainly received by the secretaries, with clinical nurse specialists distributing them to team members for action. Documentation on a recording sheet acts as an aide mémoire, and for clinical governance. Calls are discussed at the twice-weekly multidisciplinary team meetings or with the duty …
If you wish to reuse any or all of this article please use the link below which will take you to the Copyright Clearance Center’s RightsLink service. You will be able to get a quick price and instant permission to reuse the content in many different ways.