Background A paediatric global ratings scale for endoscopy(PGRS) is currently being piloted and this will provide a quality and safety framework for service improvement in Paediatric endoscopy units. An important aspect of this is patient involvement and an annual survey on the patient’s experience.
Aim A patient/parent feedback survey was used to evaluate the endoscopy experience for our patients and family, as part of an annual endoscopy audit plan.
Method A questionnaire that has previously been approved by our clinical governance team in 2013 was used. Questionnaires were distributed to patients and parents over a 3 week period (24/10/16–11/11/16).
Results 28 questionnaires were returned, including an even spread between age groups. The results are illustrated in Table 1.
Conclusion Overall, patients and families have had a good experience of endoscopy at our Unit, which is in line with previous studies. Areas for improvement include a need for specific endoscopy information and post procedure advice leaflets, and adolescent care.
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